// process & terms

How we work

A transparent process with no surprises: a written quote before we start, prepayment-based workflow, and a month of free support after delivery.

// four steps

A process without surprises

Call

We go through the task, ask the right questions and propose a solution.

Quote and prepayment

We fix the scope, price and timeline in writing. Work starts after prepayment.

Work

We build the system, keep you posted and show intermediate results.

Handover

Documentation, access, instructions. Everything works and is easy to maintain.

// why it’s safe to work with us

Guarantees, not promises

The biggest fears when hiring a contractor: “they’ll vanish”, “it’ll get more expensive”, “they’ll keep the access”. We close all of them before we start — in writing.

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The price is fixed before we start

Scope, cost and timeline — in writing, before work begins. “Turned out to be more expensive along the way” is not our style.

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Everything belongs to you

Code, servers, domains, access and documentation — on your accounts. Switch contractors at any moment without pain.

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30 days of free support

For a month after delivery, fixes and consultations on the delivered work are included in the price. If it breaks — we fix it without counting hours.

Reply within a day

You write on Telegram — you get an answer from an engineer, not a manager. No “I’ll pass it to the team, we’ll get back next week”.

// engagement formats

Why opsmith, not a big agency or an in-house admin

You could hand the same tasks to a large agency or hire a full-time sysadmin. Here’s an honest comparison: at opsmith you talk to the engineer directly — no account managers in between and no overhead.

opsmithBig agencyFull-time sysadmin
Work startstomorrow1–2 weeks of approvals1–2 months of hiring
Entry budgetfrom $95 per taskfrom $1,200 + managementfrom $1,700/mo + taxes
Communicationdirectly with the engineerthrough a manageryou still have to find one
Who does the workan engineer who answers personallya team you never seeone person — vacations and sick days included
Automation and self-hosted AIcore specialtydepends on the teamrarely
When there are no tasksyou pay nothingthe salary keeps running
// questions

Frequently asked questions

How much will it really cost?

Exactly what the quote says. All prices on the site are “from” starting points, but the exact amount is fixed in writing before work starts and doesn’t grow along the way. If you decide to expand the scope during the project — we discuss and fix it separately.

I already have a server, but it’s configured “somehow”. Will you take it on?

Yes, that’s a common case. We’ll start with an audit: review what’s deployed, find security holes and single points of failure, and give you a cleanup plan with prices. The audit is billed hourly and usually takes 1–2 hours.

Can self-hosted AI really replace paid APIs?

For most practical tasks — yes: classification, text generation, command parsing, summarization. A local model on your hardware doesn’t send data anywhere and doesn’t bill you for tokens. For “maximum intelligence required” tasks we’ll tell you honestly where a local model won’t be enough.

What happens if something breaks after delivery?

For 30 days after delivery, fixes to the delivered work are free. After that — either one-off requests at the hourly rate, or managed administration from $140/mo where we watch the system ourselves.

How does payment work?

We work on prepayment, stage by stage: we fix a stage — prepayment — result — next stage. On small tasks it’s usually 50% upfront / 50% after a demo of the result. We work officially; the details are discussed on a call.

Let’s discuss your project

Describe your task in a couple of sentences — we’ll get back to you with a solution and an estimate within a day. The initial consultation is free and non-binding.